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Privacy Policy

Last Updated: August, 2025

At Felines First Veterinary Hospital, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and how we keep it safe.

Information We Collect

The only personal information collected through our website is what you provide when completing and submitting our online forms, such as:

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  • New Client Registration
     

  • Exam Questionnaires
     

  • Boarding Admission Forms
     

  • Pre-Visit Questionnaires
     

This information may include your name, address, phone number, email address, and your pet’s information.

How We Use Your Information

We use the information you provide solely to:

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  • Establish or update your client record
     

  • Schedule and prepare for appointments or boarding stays
     

  • Provide veterinary and boarding services for your pet
     

  • Communicate with you about your pet’s care​
     

How We Protect Your Information

Form submissions are securely transmitted to our business email and/or practice management system. We do not store personal information on the public-facing portion of our website. We take reasonable measures to protect your data from unauthorized access or disclosure.

Sharing of Information

We do not sell, trade, or rent personal information. Information may only be shared within our practice or with trusted service providers (such as diagnostic laboratories) when necessary to provide care for your pet.

Your Rights

You may request that we update or remove your personal information from our records at any time by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Felines First Veterinary Hospital

4605 Old Cherry Point Rd.

New Bern, NC 28560

252-772-1020

Reception@felinesfirstvet.com

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