Your Information

Stay Details

Please note*

Our hospital is closed on Saturdays and Sundays. However, boarding drop-offs and pick-ups are available during the following designated times:

Saturday

10:00 am to 11:00 am

3:00 pm - 4:00 pm

Sunday

10:00 am to 11:00 am

2:00 pm - 3:00 pm

Unless other arrangements have been made in advance, the initial check-in or check-out process must begin next door at Craven Animal Hospital during their open hours.

*For the safety and security of our facility and staff, weekend access to the facility outside of the above hours is not permitted. Unwillingness to respect these times may result in loss of boarding privileges at Felines First Veterinary Hospital. We appreciate your cooperation and understanding in following these procedures.

Contact During Stay

Care & Comfort Preferences

Optional Enhancements

All cats receive daily attention and enrichment during their stay.

Would you like to request any additional services?

Belongings

While You’re Away

Please let us know how you’d like us to proceed if medical concerns arise during your cat’s stay.

If non-urgent medical concerns arise during my cat’s stay (such as vomiting, diarrhea, etc.), I understand the hospital will make reasonable attempts to contact me first.

This authorization does not apply to life-threatening emergencies, which are addressed in the next section.

CPR/DNR

CPR / DNR preferences apply specifically to cardiac or respiratory arrest and are separate from general emergency medical treatment authorization.

Final Notes

Boarding Policies and Requirements

Overnight Care:

Please be advised that while we provide care and monitoring for your cat throughout the day, our staff members are not present at the facility overnight. The cats are secured in their individual boarding suites, and the premises are monitored by a security system. I have read and understand this policy regarding overnight staffing.

Preventatives:

• All cats are REQUIRED to be current on an approved flea preventative at the time of boarding. Only veterinary-approved flea preventatives are acceptable. Natural remedies and homemade treatments are not considered adequate protection against fleas and are not accepted under any circumstances. Flea collars are also limited to Seresto Collars; no other brands or types of flea collars are approved. If the preventative product was not purchased in our clinic, you may be asked to show proof of purchase at the time of check-in.

• If your cat is not currently on an approved flea preventative, or if evidence of fleas is observed during your pet's stay, they will be treated with a preventative as deemed necessary by Felines First Veterinary Hospital, at your expense.

VACCINATIONS: Proof of the following vaccinations from a licensed veterinarian must be provided no later than 24 hours before check-in. If acceptable documentation is not received and your cat is eligible for vaccination, required vaccines will be administered at check-in at the owner's expense.

Rabies Vaccination: 

All cats are required to be current on their Rabies vaccination before boarding.

Cats with a previously administered Rabies vaccine that is overdue may be eligible to have their vaccination updated at check-in at the owner's expense.

North Carolina requires the initial Rabies vaccination by 16 weeks of age. To allow a reasonable period for owners to schedule this appointment, kittens 16–20 weeks of age that have not yet received their initial Rabies vaccine may be vaccinated by our medical team at check-in, provided they are otherwise eligible for boarding.

Cats 20 weeks of age or older must have received their initial Rabies vaccination at least 3 weeks prior to boarding.

FVRCP (Feline Distemper) Vaccine*:

All cats must be current on FVRCP (feline distemper) vaccination for boarding, as age-appropriate.

• Cats with a previous FVRCP vaccination history that are simply overdue may be eligible to have their vaccine updated at check-in at the owner’s expense (An up to date wellness exam is required to have this vaccine administered at our facility).

• Cats that have never received FVRCP vaccines, have not completed their kitten vaccine series, or have no verifiable vaccine history should begin or resume vaccination at least 3 weeks prior to boarding so immunity has time to develop.

• If an additional booster is still needed after that visit, it may be performed at check-in when appropriate.

• Cats that do not meet our FVRCP vaccination requirements may require isolation housing, which includes an additional setup fee.

• Kittens that are current on all age-appropriate vaccinations, including FVRCP and FeLV when applicable, may be eligible for placement in one of our designated outer Luxury Suites instead of isolation, based on availability and staff approval.

Note: To enhance safety, kittens weighing less than 4 pounds being housed in a suite will be restricted to the window-side (single-level) portion of the suite overnight.

FeLV Vaccination (Kittens)*: 

Kittens are expected to be current on the feline leukemia (FeLV) vaccination series appropriate for their age. Because young kittens are significantly more susceptible to FeLV infection than adult cats, this requirement applies only to kittens. Healthy adult cats over six months of age are not required to receive the FeLV vaccine for boarding.

Food & Belongings:

We recommend bringing your pets own food to minimize gastrointestinal issues from a sudden diet change. If you choose to bring your pets own food, it must be in a resealable container or Ziplock bag(s). Open bags of food that cannot be resealed are unacceptable. The hospital feeds Hill's Science Diet Sensitive Skin and Stomach to help minimize diarrhea/vomiting that may be associated with diet changes. If your pet runs out of their own food and we are unable to contact you, we will feed our in-house food as a back-up. If your pet has any food allergies, please make us aware at the time of check-in. Please do not bring any bowls (unless slow feeder/elevated bowls), large beds, oversized blankets, or crates. We clean and sanitize our stainless steel bowls and in-house bedding. Felines First Veterinary Hospital cannot be responsible for loss and damage to personal items brought to the kennel.

Medication & Supplement Policy:

• All medications and supplements must be provided in their original labeled containers. Any medication, supplement, or item that requires administration, verification, encouragement of intake, handling, monitoring, or documentation during my cat’s stay is subject to boarding medication administration fees.

• Some treatments, including but not limited to subcutaneous fluids, most injectable medications, or services requiring veterinary medical judgment, must be performed by the hospital’s medical team and are billed separately at applicable medical service rates.

• Optional non-prescription items left solely for voluntary use and not requiring staff involvement may be excluded from fees at the hospital’s discretion.

Boarding Release & Treatment Authorization

I understand that Felines First Veterinary Hospital will use reasonable care and precautions during my cat’s stay. I acknowledge that illness, injury, escape, or unforeseen complications may occur despite such care. If medical concerns arise while I am absent, I authorize the hospital to act in accordance with the care preferences selected above, and I accept responsibility for associated costs.

Please be prepared to review final meal amounts and timing, medication timing, flea prevention details, additional requested services, and CPR choices with our team at drop-off.

For the comfort and protection of all boarding cats, any signs of active fleas or flea activity will require prompt treatment at the owner’s expense, even if prevention has reportedly been applied.

Need to Reach Us During Your Cat’s Stay?

Please review our Boarding Communication Information page for the best ways to contact us during business hours, on days our hospital is closed, and while your cat is boarding with us.